Terms of Service

1. Acceptance of Terms

By accessing and using Code God's services, website, or engaging with our company, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

These Terms constitute a legally binding agreement between you ("Client," "User," or "you") and Code God ("Company," "we," "us," or "our"), a company registered in Uganda.

2. Services Description

2.1 Software Development Services

• Custom web application development
• Mobile application development (iOS, Android, cross-platform)
• Database design and implementation
• API development and integration
• System maintenance and support

2.2 Training & Mentorship Programs

• Full-stack development bootcamps
• Mobile app development courses
• AI and machine learning training
• Corporate training programs
• One-on-one mentorship sessions

2.3 ICT Consulting Services

• Digital strategy development
• Technology assessment and planning
• Process optimization
• Cybersecurity consulting
• Digital marketing strategies

2.4 Web Hosting Solutions

• Shared hosting services
• Virtual Private Server (VPS) hosting
• Cloud hosting solutions
• Domain registration and management
• Technical support and maintenance

2.5 Social Impact & Emerging Technology Solutions

• Healthcare technology solutions
• Agricultural technology platforms
• Educational technology systems
• AI, blockchain, and IoT implementations
• Climate and environmental monitoring solutions

3. User Obligations

3.1 General Obligations

You agree to:

• Provide accurate, complete, and current information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Respect intellectual property rights

3.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Engage in any activity that could damage our reputation
• Use our services to spam, harass, or abuse others

3.3 Content Responsibility

You are responsible for:

• All content you provide to us
• Ensuring you have rights to use provided content
• Compliance with content-related laws and regulations
• Backing up your own data and content

4. Payment Terms

4.1 Pricing and Fees

• All prices are quoted in USD unless otherwise specified
• Prices are subject to change with 30 days' notice
• Custom project pricing is provided via written quotation
• Additional fees may apply for scope changes or rush orders

4.2 Payment Schedule

4.3 Payment Methods

We accept payment via:

• Bank transfer (preferred method)
• Credit/debit cards (Visa, Mastercard)
• Mobile money (MTN, Airtel)
• PayPal for international clients

4.4 Late Payment

• Payments are due within 30 days of invoice date
• Late payments may incur a 2% monthly service charge
• Services may be suspended for accounts 60+ days overdue
• Collection costs may be added to overdue accounts

4.5 Refund Policy

• Development Projects: Refunds based on work completed
• Training Programs: 50% refund if cancelled 7+ days before start
• Hosting Services: Pro-rated refunds for annual plans
• Consulting Services: No refunds for completed sessions

5. Intellectual Property

5.1 Client-Owned IP

Upon full payment, clients own:

• Custom code developed specifically for their project
• Database designs and content
• Business logic and workflows
• Project-specific documentation

5.2 Code God-Owned IP

Code God retains ownership of:

• Pre-existing code libraries and frameworks
• General methodologies and processes
• Training materials and curricula
• Proprietary tools and technologies
• Company branding and marketing materials

5.3 Third-Party IP

• Open-source components remain under their respective licenses
• Third-party APIs and services are subject to their terms
• Clients are responsible for obtaining necessary licenses
• Code God will identify third-party dependencies

5.4 Portfolio Rights

Code God reserves the right to:

• Display completed projects in our portfolio
• Use project details for marketing purposes
• Reference client relationships (with permission)
• Create case studies from successful projects

6. Confidentiality

6.1 Mutual Confidentiality

Both parties agree to:

• Maintain strict confidentiality of sensitive information
• Use confidential information only for project purposes
• Implement appropriate security measures
• Return or destroy confidential information upon request

6.2 Confidential Information Includes

• Business plans and strategies
• Technical specifications and documentation
• Financial information and projections
• Customer lists and data
• Trade secrets and proprietary processes

6.3 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of these terms
• Was known before disclosure
• Is independently developed
• Must be disclosed by law or court order

6.4 Duration

Confidentiality obligations survive termination and continue for 5 years after the end of our business relationship.

7. Warranties & Disclaimers

7.1 Service Warranties

Code God warrants that:

• Services will be performed with professional skill and care
• Work will conform to agreed specifications
• We have the right to provide the services
• Services will comply with applicable laws

7.2 Software Warranties

• Software will function substantially as specified
• 90-day warranty period for bug fixes
• Warranty covers material defects only
• Does not cover customizations or third-party integrations

7.3 Disclaimers

We do not warrant that:

• Services will be uninterrupted or error-free
• All defects will be corrected
• Services will meet your specific requirements
• Results will be achieved in any particular timeframe

8. Limitation of Liability

8.1 Limitation of Damages

8.2 Excluded Damages

Code God shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or corruption of files
• Business interruption or downtime
• Third-party claims or damages

8.3 Exceptions

Liability limitations do not apply to:

• Gross negligence or willful misconduct
• Death or personal injury
• Fraud or fraudulent misrepresentation
• Violation of intellectual property rights
• Breach of confidentiality

8.4 Client Responsibilities

Clients are responsible for:

• Backing up their own data
• Maintaining appropriate insurance
• Promptly reporting any issues
• Mitigating their own damages

9. Termination

9.1 Termination by Client

Clients may terminate services by:

• Providing 30 days' written notice
• Paying for all work completed to date
• Fulfilling any outstanding obligations
• Following project-specific termination procedures

9.2 Termination by Code God

We may terminate services for:

• Non-payment of fees
• Breach of these terms
• Illegal or harmful activities
• Inability to provide services

9.3 Effect of Termination

Upon termination:

• All outstanding payments become due immediately
• Access to services will be suspended
• Confidentiality obligations continue
• Completed work will be delivered upon final payment

9.4 Data Return

• Client data will be returned within 30 days
• Data may be destroyed after 90 days
• Backup copies may be retained for legal purposes
• Additional charges may apply for data retrieval

10. Data Protection

10.1 Privacy Policy

Our data protection practices are detailed in our Privacy Policy, which forms part of these Terms.

10.2 Data Processing

• We process personal data in accordance with NITA-U PDPO
• Data is processed only for agreed purposes
• Appropriate security measures are implemented
• Data subjects' rights are respected

10.3 Data Security

We implement:

• ISO/IEC 27001 certified security controls
• Encryption for data at rest and in transit
• Access controls and authentication
• Regular security assessments

10.4 Data Breach

In case of a data breach:

• We will notify affected parties within 72 hours
• Regulatory authorities will be informed as required
• Remedial action will be taken immediately
• Full incident reports will be provided

11. Force Majeure

Neither party shall be liable for any failure or delay in performance due to events beyond their reasonable control, including but not limited to:

• Acts of God, natural disasters, or extreme weather
• War, terrorism, or civil unrest
• Government actions or regulatory changes
• Epidemics or pandemics
• Labor strikes or disputes
• Internet or telecommunications failures
• Power outages or infrastructure failures

11.1 Notification

The affected party must:

• Promptly notify the other party of the force majeure event
• Provide reasonable evidence of the event
• Take reasonable steps to mitigate the impact
• Resume performance as soon as possible

11.2 Extended Force Majeure

If a force majeure event continues for more than 90 days, either party may terminate the affected services with written notice.

12. Dispute Resolution

12.1 Negotiation

Disputes should first be resolved through good faith negotiation between the parties' senior representatives.

12.2 Mediation

If negotiation fails, disputes will be submitted to mediation before a mutually agreed mediator in Kampala, Uganda.

12.3 Arbitration

If mediation fails, disputes will be resolved through binding arbitration under the Uganda Arbitration and Conciliation Act.

12.4 Jurisdiction

Any legal proceedings must be commenced in the courts of Uganda, and both parties submit to the jurisdiction of Ugandan courts.

12.5 Costs

The prevailing party in any dispute resolution proceeding may be entitled to recover reasonable attorneys' fees and costs.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Uganda, including but not limited to:

• The Uganda Companies Act
• The Uganda Contracts Act
• The Uganda Electronic Transactions Act
• NITA-U Personal Data Protection and Privacy Ordinance
• Uganda Consumer Protection Act

13.1 International Clients

For international clients, these Terms shall be governed by Uganda law, but clients may also be subject to their local laws and regulations.

13.2 Compliance

Both parties agree to comply with all applicable laws and regulations in their respective jurisdictions.

14. Modifications

14.1 Changes to Terms

We may modify these Terms at any time by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Providing 30 days' notice for material changes
• Obtaining consent for significant modifications

14.2 Acceptance of Changes

Continued use of our services after notification constitutes acceptance of the updated Terms.

14.3 Rejection of Changes

If you do not agree to modified Terms, you may terminate your account or services within 30 days of notification.

14.4 Contract Modifications

Individual contracts may only be modified by written agreement signed by both parties.

15. Contact Information

For questions about these Terms or to report violations, please contact us: